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FAQ: Answers to common questions about Aeryglow Wildlife(tm)




"Do you plan to do (fill in the blank) Wildlife animals?": I have a long, long list of animals I plan to get to, but it takes many, many hours of script writing, 3D modeling and texturing, not to mention testing & bug-proofing to bring quality animals to life. So, new animals tend to be slow in arriving but when they do arrive I try to make sure they live up to the expectations my customers have come to demand. I do take suggestions into consideration as my list gets done according to what's in the greatest demand first.



"Do you plan to do (fill in the blank) pets?":
There are a number of cat & dog vendors in Second Life(tm) already, so I don't plan to do anything along those lines. In terms of follow scripts for Wildlife, newer wildlife animals do incorporate a "loose" follow where they will wander close to their owner much as real wildlife might do. The sculpted rabbits do this for example. When you leave the area they go back to normal behavioral exploring. This may be improved over time to help create the most natural looking behavior.



"Do you plan to do (fill in the blank) attachable animals?": Attachments are a whole other issue. Moving prims do not react well when you attach an object to yourself. For this reason, animals that sit on your shoulder (other than in "frozen" mode which can be done with any existing animals) need to be scripted specifically for that environment, unfortunately I've too much to keep up with at this point to script twice for each animal. Current releases fall into three categories:

1.) Single prim animals, like the rabbits can be placed on yourself and set to "sit" mode safely.
2.) I have scripted the spiders to allow wearing them when they are turned off (they'll animate when worn automatically).
3.) Animated scripting for other animals may be too time consuming to do at this point.
For now, simply freeze your critter before attaching him/her.



"My animal's tail/legs are out of position or don't move, how do I fix it?": As mentioned above attaching a moving animal may cause parts to go to strange positions. Additionally, Second Life(tm) has a bug that sometimes causes moving prims to stop responding or to operate out of position.

This is not a script error, I've opened prim scripts, verified they are running and manually reset&recompiled them but the prims still don't respond! I've even gone so far as to delete the script in the moving prim, create a new script & drop it into the part, but the hard-coded data doesn't seem to re-load properly. This appears to be an SL(tm) prim corruption issue.

The fix for this is to take your animal into inventory, and then re-rez on the ground. All the pieces should come back into place. If your animal behaves like this often, send me an IM and I'll replace your copy with a newer version that should not exhibit the behavior.



"My Sculpted Prim animal turns into a ball regularly, how do I fix it?": This is a known SL bug related to sculpted prims. The short answer is to go to Linden Labs(tm) JIRA and vote/comment on issue MISC-333.

The current feedback from Linden Labs(tm) is that this is not an important issue to residents so they are not in any hurry to address it. However, I have worked out some temporary support items that should help reduce this problem. I've incorporated assistance into scripted items for sculpted animals - for specifics view the entry for your animal at this web site.

For instance, if you have a Garden Wildlife Rabbit pick up a carrot from the Garden Wildlife vending machine and place it nearby your rabbits (only one carrot is needed for a given area). The ball shape should be greatly reduced. Similar items are available for other sculpted animals.

This workaround is less than ideal, but until Linden Labs(tm) fixes this bug it's the only way to solve the flicker/ball problem.  Here are some additional recommendations for using sculpted prim support:

    * Place sculpted prim support items close to where avatars will be standing when viewing your animals.
    * Sculptie data takes time to load, it may take a few minutes for the support to work when you enter an area.
        - If this is the case, try to reduce the number of nearby textures or their file size if possible.
        - Reduce any other nearby functions that may be increasing the sim loading time - sound/video/etc.
    * Prim support generally will work for at least a quarter of a sim. For larger areas, place more support as needed in other locations.
    * Make sure you are using the correct support item for your animal - only 1-Prim animals require support.



"My Seagull isn't moving, how do I get him to fly?": The Flying Seagulls are currently the only animals I have running TargetOmega commands. This command causes the viewer on your computer to calculate & show movements. The great thing about this mode of operation is that the SL(tm) server does no work and thus no lag is introduced. The bad thing about this is the movements don't appear the same to everyone.

Of course, check that the owner has clicked on the object & selected "Start/Stop" to place the gull into motion. If the menu is responding, the script is functioning normally.

Beyond that, I've troubleshot seagulls that were not moving on the customers screen but were working fine on mine. This is a rare occurrence, but seems to be related to a long-known SL bug listed in LL JIRA as SVC-54. This was mostly fixed with the Havok4 release, but release candidate viewers have been known to break this from time to time.



"I can't find my animal, is there a 'Find' command?": After placing more than I can count I've found that if you get an animal to rez successfully it's very, very rare that it will go missing on it's own. I do have some hints that can help in finding animals based on my own experiences:

    - Check your folders, often people forget to set group correctly or property owners return your items.
        > Look in the Lost & Found folder (rez all the items in Lost & Found - often your critter is bundled with other objects).
        > Look in the Trash folder.
        > Use the inventory search tool.
    - Use the Animal Finder if it supports your animal type (see the entry on the Props page for details).
        > Rez the Animal Finder and touch it.
        > You should see a list of all your animals and their locations in chat if they're on script-enabled land.
    - These critters are nearly impossible to pull out of their bounding limits scriptwise.
        > Chances are he's in the area, but hiding under something, look around and under objects.
        > If the 'Ground On' Option was accidentally turned on search along the sim terrain within the limits you had set.
        > Movement limits on most ground animals can't be more than +/- 30 meters so look in that range. The default setting is only +/- 3 meters.
    - Use caution in giving menu access to others. They can adjust your home point at any time so that your critter may not be where you expect.
    - Check your transaction history, if the animal's "for sale" button was checked it's possible someone bought your critter from you for the same amount you paid.
    - In some cases, lost items will re-appear after a re-log or sometimes after a few days go by. This is usually an inventory server or sim glitch.
    - Although it's rare, sometimes the Linden Servers lose items. Your only recourse is to try to work out inventory issues with the Lindens directly (after you try relogging, and the steps above). Sometimes though... it's just "gone".

I do try to bulletproof the scripting to minimize loss, but there's nothing I can do if a property owner deletes your objects or if the Linden servers lose inventory. I do also try to keep pricing low enough such that if an animal goes missing replacement will not be a major expense.



"Can I have a 'Copy' or 'Mod' version of (fill in the blank)?": The short answer is that I don't do copy or mod animals. I try to keep prices reasonable, but I also have to support myself through Linden(tm) Income so that I can continue to create more animals for Second Life(tm) (this is now a full-time job for me). So, if I were to do copy versions I'd have to charge such a phenomenal amount for them that it would be unfair to the majority of buyers and be only a bargain to the biggest Land/Island developers. Instead I rely on a pay-as-you-go model where people pay only for the animals they need. I do however offer bulk packages of 10 at a discount over the single price for many wildlife animals. The no-mod policy ensures all Aeryglow Wildlife(tm) animals retain the quality/functionality I've placed into them during the creation process.



I'll add more to the FAQ as time goes by, I hope to make this a useful resource for customers that need information right away.


- Cloud Insoo
   Aeryglow Wildlife (tm), CCO
   Aeryglow Wildlife (73, 82, 26)